AussieDoubleLuck Privacy Policy

1. Information We Collect

When you interact with our platform, we may collect the following types of information:

• Personal Identification Details: Such as your email address, phone number, and potentially your full name and address during account registration or verification.
• Financial Information: Including billing and payment details necessary for processing transactions. Note that sensitive payment card data is typically processed by secure third-party payment providers, not stored directly by us.
• Transaction & Usage Data: Information about your game selections, lottery entries, purchase history, and how you use our services.
• Technical & Device Information: Your IP address, device type, operating system, browser details, and anonymous usage data (e.g., pages visited, time spent on site) collected automatically through cookies and similar technologies.

2. How We Utilize Your Information

Your information is used for various essential purposes, including:

• Service Provision: To create and manage your account, process your lottery entries, handle transactions, and deliver our lottery services effectively.
• Security & Fraud Prevention: To maintain the security of your account, detect and prevent fraudulent activities, and ensure compliance with legal obligations.
• Personalization: To tailor your experience on our platform, offering relevant content and recommendations based on your preferences and activity.
• Service Improvement: To analyze website traffic, monitor performance, gather insights, and continuously enhance our website features and user experience.
• Communication: To send you important service updates, notifications about your account or winnings, and (with your explicit consent) promotional offers, newsletters, or jackpot alerts.

3. Disclosure and Sharing of Your Data

We are committed to protecting your data. We do not sell your personal information to third parties. We only share data under specific circumstances:

• Service Providers: With trusted third-party partners (e.g., secure payment processors, data analytics providers) who assist us in operating our services, under strict confidentiality and data protection agreements.
• Legal Compliance: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, and that of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.

4. Data Security Measures

We employ robust security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using SSL/TLS encryption for data transmission.
• Secure Storage: Storing data on secure servers with restricted access.
• Access Controls: Implementing strict internal policies and controls to limit access to your data to authorized personnel only.
• Regular Audits: Conducting periodic security audits and vulnerability assessments.

5. Your Data Protection Rights

You have certain rights concerning your personal data. These include the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct or update any inaccurate or incomplete personal information.
• Erasure: Request the deletion of your account and associated personal information, subject to legal and regulatory obligations.
• Objection/Restriction: Object to or request the restriction of processing your personal data in certain circumstances.
• Withdraw Consent: Withdraw your consent for marketing communications at any time by updating your preferences or using the unsubscribe link.

To exercise any of these rights, please contact us using the details provided below.

6. Links to External Websites

Our platform may contain links to third-party websites for your convenience or information. Please be aware that AussieDoubleLuck is not responsible for the content, security, or privacy practices of these external sites. We strongly advise you to review the privacy policies of any third-party websites you visit.

7. Revisions to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will revise the "Last updated" date at the bottom of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.